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Project Description

The General Programme in Sri Lanka aimed to respond to the 26 of December 2004 Tsunami, up to the achievements of reconstruction, assistance of local social and economic recovery.

The Tsunami Disaster Program started just after the 2004 Tsunami, when the Department of Italian Civil Protection (DPC) began its intervention of first emergency aid in favour of the Tsunami victims. Based on the reaction of Italian citizens (who have donated over time, € 53,368,711.81) the DPC was in charge for the management of the funds, by working directly and in collaboration with several implementing bodies.

More specifically, the programme consisted of 56 projects, 34 of which subject to agreements with NGOs, 8 with other bodies and organizations, and 14 implemented directly by the Italian Civil Protection Department.

In order to ensure a strong and accountable programme management, different external bodies were created, among which the Monitoring Committee, where punto.sud was included to ensure the development of procedures, the training of humanitarian operators and to support the audit of the financed projects.

punto.sud operated from September 2005 until the end of the overall final assessment of the entire operation in Sri Lanka, in 2010.

punto.sud encouraged the DPC to standardise its own procedures in line with the best practices in use within the European Commission, thus taking on board the DG ECHO Framework Partnership Agreement set of norms and provisions. punto.sud has therefore assured the DPC the consulting and technical support necessary for the evaluation of the management procedures, the elaboration of project documents for the training of personnel engaged in the management of the Programme and for the final validation of the financial reports produced by the implementing partners.

Doing that, it became over time the focal point for the monitoring, control and administrative closure of the overall program in Sri Lanka. Within this context, punto.sud has been working to make sure that the correct and regular development of reports and request of amendments were in line with the overall programme objectives and provisions.

An important element of the punto.sud work was the participation to the “Auditing Group” of the final reports presented by the implementing agencies. Moreover it developed an ad-hoc DPC website dedicated to the reporting of the activities in Sri Lanka, including all the documentation produced by the programme. The punto.sud activities also resulted in the organisation and the archiving of all the administrative documents relating to the programme.

The punto.sud main helpdesk activities can be summarized as follows:

  • 24 hours on-line support;
  • Elaboration of the DPC standard procedural package;
  • Training (in Italy and Sri Lanka) for the correct management of DPC funded operations;
  • Technical support to DPC staff in Italy and Sri Lanka;
  • Support ensured to the “Group of Auditors” in charge to ensure accountability on the use of funds;
  • Monitoring of all projects;
  • Development of e-tools;
  • Consolidation of the “post-tsunami” DPC dedicated website;
  • Contribution to the publication of the Final Activity Report, the “Final Report Emergency Tsunami Sri Lanka“.

Within the framework of the punto.sud helpdesk for the Tsunami Disaster Program, four punto.sud Team members were conferred, in 2008, the “benemerenza” at the presence of the President of the Italian Republic.

Multimedia Files

DPC – Sri Lanka “Modalità di Gestione”

Project Website

DPC – Emergenza Maremoto website

Project Details

Title   punto.sud helpdesk for the Tsunami Disaster Program managed by the Italian Civil Protection Department (DPC) in Sri Lanka

Country   Sri Lanka and Italy

Donor   Italian Civil Protection Department (DPC)

Budget Line   n/a

Reference Number   n/a

Sectors   support to donors, good donorship, capacity development, effectiveness, support to INGOs, support to local NGOs

Implementing Partners

  • n/a

Overall project value   EUR 556.500

Proportion carried out by punto.sud   100%

% of donor’s funding   100%

Dates (start/end)   January 05 – July 10


  • Citizens of Sri Lanka affected by the 2004 Tsunami
  • Staff of the Italian DPC, INGOs and local NGOs
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