About this website

This website has been created to respond to the problems faced by development operators in accessing and implementing EC-funded development projects. All information comes from official documentation published by the European Commission and its Cooperation Office - EuropeAid - specifically, except for the section Documents»Toolkits (top menu) where you can find useful material and links from different sources and working tools developed by punto.sud.

The main aim of this service is to facilitate the relationship between EuropeAid and its development partners by helping the latter find the correct information to adopt a common language and set of quality standards compatible with the EC requirements. The portal targets all development organisations, field workers, and other related actors involved in the management of EC-awarded grants: it aims at promoting the ultimate provision of timely, relevant, independent and accountable project realisations.

RSS System

RSS stands for Really Simple Syndication. It is an alternative means of accessing the vast amount of information that now exists on the world wide web. Instead of the user browsing websites for information of interest, the information is sent directly to the user.

The user needs to have an 'RSS reader' (sometimes called a feedreader or aggregator). This is a program which runs on the user machine; periodically the aggregator asks all the servers in its feed list if there are new content available; if so, the aggregator either makes a note of the new content or downloads it. The news are “raw XML news feeds” - files created by the content provider that are RSS-compatible. The RSS reader turns them into text and links that a user can browse at his or her leisure. The content provider must have a feed specially set up to work with the news reader. Most big news websites now have such systems and the links are typically highlighted with an orange rectangle, http://www.puntosud.org/helpdesk-europeaid/feed.php, or with the orange 'XML' or 'RSS' boxes like these http://www.puntosud.org/helpdesk-europeaid/feed.php or http://www.puntosud.org/helpdesk-europeaid/feed.php .

The user sets the URLs (addresses) for these feeds into the feedreader: the results is that virtually the website comes to the user, rather than the user coming to the site. To be able to access the latest helpdesk news with our RSS system, you should:

  • download an RSS reader and install it.
  • right click with the mouse on the RSS icon http://www.puntosud.org/helpdesk-europeaid/feed.php and do “Copy shortcut” and then paste the link in the RSS reader you have. This will create a feed that will read the helpdesk latest News.


At the time of issue, we have tried to ensure that the content of this website - and the documents contained herein - be correct. If you identify any error or omission, please do not hesitate to contact us. Please note the information provided in this website only refers to the financial perspective 2007-2013 of the EU General Budget and to the 10th EDF.

The website has been specifically designed for the management of EuropeAid-funded projects by Non-State Actors and Local Authorities. The content of this guide will therefore not be appropriate to every situation and cannot be applied automatically with donor agencies other than EuropeAid. Please be aware of this when deciding whether or not to use any of the content of this website.

This website has been produced with the financial assistance of the European Commission. The views expressed herein should not be taken, in any way, to reflect the official opinion of the European Commission. The strict application of the recommendations contained in the website and in the tips therein does not guarantee the acceptance and approval by EuropeAid of project proposals, reports and similar, and shall not replace a regular communication between the Grant Beneficiary and the Contracting Authority.

punto.sud continually develops its materials and welcomes feedback on their use. If you wish to adapt or improve some parts of punto.sud materials, please refer to the copyright conditions and keep us informed.

The authors, punto.sud and EuropeAid accept no liability for any loss or damage resulting from the use of this website, and caused in any way by any individual or organisation.

This website has been produced with the financial assistance of the European Commission. The contents of this publication are the sole responsibility of punto.sud and can in no way be taken to reflect the views of the European Commission.