Contact the helpdesk

The helpdesk provides personalised, free of charge, replies to specific queries posed by development organisations working with EuropeAid. The queries may refer to any phase of a EuropeAid-funded project, and range in topic from the ex-ante requirements for participation in calls for proposals, to the preparation of an interim report, project final evaluation and so on. Please visit the section dedicated to the helpdesk for further information.

Upon receipt of the query, the helpdesk will respond within a limited and reasonable time span.

To submit your queries to the helpdesk, please fill in the form below or write to

Please note that we are a non-profit organisation and we do not provide financial support to third parties.

Query submission form
If you can't read the letters on the image, download this .wav file to get them read to you.

This website has been produced with the financial assistance of the European Commission. The contents of this publication are the sole responsibility of punto.sud and can in no way be taken to reflect the views of the European Commission.